About Event
About Event
Under the Initiative of Smart Transformation Division, SMiLE Global Team is pleased to host 4th Global User Conference. The three-day conference will have multiple sessions covering several topics under the theme of “Driving Transformation as One Hitachi with Customer Centricity”. Anyone interested in Salesforce is welcome to attend.
Our Speakers
Alfred Zwirner
Head of One CRM, Hitachi Ltd.
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Eriyoshi Konno
General Manager, Smart Transformation Division, Hitachi Ltd
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Hideo Hatagi
Sales Global Head, Hitachi Astemo
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Kazu Ohata
General Manager, Digital Marketing Sales Division, Hitachi Solutions
Jag Cheema
VP Sales Operations, Hitachi Vantara
Mike Scott
Chief Marketing Officer, Hitachi Rail
Koji Yamaguchi
Chief Digital officer, Hitachi High Tech
Sriram Raghvan
SVP and GM, Global Logic
Hidenobu shingai
General Manager, Home solution Division, Hitachi Global Life Solutions
Mark Delgado
Sr. Director Supply Chain Materials
Yuhej Niwa
Senior Reseacher, Control and Robotics Innovation Center, Hitachi Ltd
Toshi Yukioda
Senior Manager, Lumada CoE, Hitachi Ltd.
Jennifer Ramirez
VP Sales
Masashi Murayama
VP and Executive Officer, CTro ,Hitachi Ltd.
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Sabine Busse
Head of Global Marketing and Sales Transformation
Tabitha Dunn
Head of Customer Experience
Tyler Teachman
Salesforce Architect
John Fyfe
Head of Account Management
Ron Polinkas
Head of Customer Connect
Mutsumia
Business Architect Director, Customer Success Group
Yuya Chaki
TBD
kaname
TBD
Sponsored by
Platinum Partners
Gold Partners
Silver Partners
Presenter
Our Sponsors
Platinum Partners
Gold Partners
Silver Partners
Presenter Partners
Agenda
Day 1
Day 2
Astemo
2023-02-20 04:00:00
2023-02-20 04:00:00 -
2023-02-20 05:00:00
DAY2 in Japanese
Organizational DX in Lumada CoE (LCoE)​
2023-02-20 04:00:00
2023-02-20 04:00:00 -
2023-02-20 05:00:00
DAY3 in Japanese
Opening remarks
2023-02-20 04:00:00
2023-02-20 04:00:00 -
2023-02-20 04:40:00
DAY1 in Japanese Event
Salesforce
2023-02-20 06:00:00
2023-02-20 06:00:00 -
2023-02-20 07:00:00
DAY2 in English
The 3rd Salesforce Utilization Contest Winner (GLS)
2023-02-20 06:00:00
2023-02-20 06:00:00 -
2023-02-20 07:00:00
DAY3 in English
Global M&S Team
2023-02-20 06:00:00
2023-02-20 06:00:00 -
2023-02-20 07:00:00
DAY1 in English
test session during event
2023-02-20 10:00:00
2023-02-20 10:00:00 -
2023-02-20 10:30:00
test session during event
Use-case of Schneider
2023-02-20 14:00:00
2023-02-20 14:00:00 -
2023-02-20 15:00:00
DAY1 in English
HISOL
2023-02-20 14:00:00
2023-02-20 14:00:00 -
2023-02-20 14:30:00
DAY2 in English
Shart summary of Global M&S Team presentation and Q&A
2023-02-20 16:00:00
2023-02-20 16:00:00 -
2023-02-20 16:30:00
Live Session 1st
Roundtable Pannel Discussion, Theme: Driving transformation for achieving Customer Centricity
2023-02-20 16:40:00
2023-02-20 16:40:00 -
2023-02-20 17:40:00
Live Session 2nd
History & Future of SMiLE
2023-02-20 21:00:00
2023-02-20 21:00:00 -
2023-02-20 22:00:00
DAY1 in English
"Building Customer Centricity with Salesforce driven Service and Operations transformation (HTA)
2023-02-21 07:00:00
2023-02-21 07:00:00 -
2023-02-21 08:00:00
DAY3 in English
