About Event
About Event
Under the Initiative of Smart Transformation Division, SMiLE Global Team is pleased to host 4th Global User Conference. The three-day conference will have multiple sessions covering several topics under the theme of “Driving Transformation as One Hitachi with Customer Centricity”. Anyone interested in Salesforce is welcome to attend.
Our Speakers
Alfred Zwirner
Head of One CRM, Hitachi Ltd.
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Eriyoshi Konno
General Manager, Smart Transformation Division, Hitachi Ltd
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Hideo Hatagi
Sales Global Head, Hitachi Astemo
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Kazu Ohata
General Manager, Digital Marketing Sales Division, Hitachi Solutions
Mark Delgado
Sr. Director Supply Chain Materials
Jennifer Ramirez
VP Sales, Sullair LLC
Masashi Murayama
VP and Executive Officer, CTro ,Hitachi Ltd.
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Sabine Busse
Head of Global Marketing and Sales Transformation
Hitachi, Ltd.
Tabitha Dunn
Head of Customer Experience
Hitachi, Ltd.
Tyler Teachman
Salesforce Architect
Hitachi High-Tech America
John Fyfe
Head of Account Management
Hitachi, Ltd.
Ron Polinkaszzzz
Head of Customer Connectt
Hitachi Energyy
Mutsumia
Business Architect Director, Customer Success Group
Salesforce
Yuya Chaki
TBD
kaname
TBD
Sponsored by
Platinum Partners
Gold Partners
Silver Partners
Presenter
Our Sponsors
Platinum Partners
Gold Partners
Silver Partners
Presenter Partners
Agenda
Opening remarks
2023-03-02 04:00:00
2023-03-02 04:00:00 -
2023-03-02 04:40:00
DAY1 in Japanese Event
Astemo
2023-03-02 04:00:00
2023-03-02 04:00:00 -
2023-03-02 05:00:00
DAY2 in Japanese
Organizational DX in Lumada CoE (LCoE)
2023-03-02 04:00:00
2023-03-02 04:00:00 -
2023-03-02 05:00:00
DAY3 in Japanese
Global M&S Team
2023-03-02 06:00:00
2023-03-02 06:00:00 -
2023-03-02 07:00:00
DAY1 in English
Salesforce
2023-03-02 06:00:00
2023-03-02 06:00:00 -
2023-03-02 07:00:00
DAY2 in English
The 3rd Salesforce Utilization Contest Winner (GLS)
2023-03-02 06:00:00
2023-03-02 06:00:00 -
2023-03-02 07:00:00
DAY3 in English
Use-case of Schneider
2023-03-02 14:00:00
2023-03-02 14:00:00 -
2023-03-02 15:00:00
DAY1 in English
HISOL
2023-03-02 14:00:00
2023-03-02 14:00:00 -
2023-03-02 14:30:00
DAY2 in English
"Building Customer Centricity with Salesforce driven Service and Operations transformation (HTA)
2023-03-02 14:00:00
2023-03-02 14:00:00 -
2023-03-02 15:00:00
DAY3 in English
Shart summary of Global M&S Team presentation and Q&A
2023-03-02 16:00:00
2023-03-02 16:00:00 -
2023-03-02 16:30:00
Live Session 1st
Roundtable Pannel Discussion, Theme: Driving transformation for achieving Customer Centricity
2023-03-02 16:40:00
2023-03-02 16:40:00 -
2023-03-02 17:40:00
Live Session 2nd
History & Future of SMiLE
2023-03-02 21:00:00
2023-03-02 21:00:00 -
2023-03-02 22:00:00
DAY1 in English
